CBL Data Recovery can recover data from all major tape types and formats. As the leader in data recovery services from tape media, CBL engineers have completed more tape recovery cases than any other data recovery organization.
We retrieve tapes experiencing a wide range of failures including:
Accidentally erased or over-written data cartridges
Broken or de-spooled backup tapes
Damaged tape header or misalignment of drive heads
Water, smoke, or fire damaged media
Corrupted files due to electrical or mechanical failure
Failed Backup Systems and Tape Libraries
Accidental File Deletions and Human Error
Bent or Physically Damaged Tapes
Tape Configuration or Setup Problems
LTO Data Recovery, DLT Data Recovery and Other Tape Cartridges and Libraries
Once your media is received by CBL, it is immediately logged into our tape recovery service system. At this point, you will receive a call from your CBL customer care professional who will confirm receipt and gather further information to help guide the CBL laboratory engineer. The tape is then quickly sent into the laboratory for evaluation.
Our experienced tape recovery service specialists will thoroughly examine your tape for damage before any attempt is made to read the data.
Carefully securing a copy of the tape cartridge is the most vital part of this procedure, especially if the tape is worn or damaged in any way. Our tape recovery specialists have the expertise to thoroughly examine your tape before reading it. Only then will they perform a low-level read in order to create a working copy of your data. No recovery will ever be performed on the original media. This policy is in place to make sure that the original data is never compromised in any way.
As soon as the evaluation is complete, your customer care professional will contact you to inform you of the results. If data recovery is possible, a quotation will immediately be faxed or e-emailed to you for your approval.
Our Tape Recovery & Data Loss Service Options:
With tape recoveries, there are 2 different service options you can choose from. There is a nominal setup cost for tapes that are sent for recovery or conversion. These vary depending on the type of tape and situation.
If you require special weekend service please contact us so that our client care team can make arrangements, as charges can vary. In the case of an unrecoverable project, the only charge to you is that of the initial set up charge and shipping costs.
To begin the process of recovering your tape media, please fill out our evaluation request form. You can always call us toll free to speak with a client care professional to get everything set up and a project ID number.